The hotel is located within the city's historic district, making it easy for guests to visit the various historical sites. They will also be able to visit the city's many museums, restaurants, and shops while staying at A Casa das Portas Velhas. Some guests might also want to visit some of the nearby beaches. Because the hotel is located in the historic district, guests will find it easy to walk to many of the popular sites. To reach other areas not as close to A Casa das Portas Velhas, guests can use public transportation.

Rooms at A Casa das Portas Velhas include a variety of amenities such as alarm clocks, air conditioning, bathrooms with showers, makeup mirrors, cable TV, hairdryer, phones in room safe, and an iron and ironing board.

The hotel has a 24-hr front desk, and those who are traveling on business will be able to use the meeting facilities and the business center. A Casa das Portas Velhas also has a car rental desk, laundry services, concierge service, spa, sauna, and air-conditioned public areas.